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Housing Need Surveys

There are many different ways of conducting a housing needs survey; you can get advice on the best method for your community from the Rural Housing Service, the DTAS, local housing association or local council.

Postal Questionnaire

A popular way is through a questionnaire delivered to all of the households in the area covered by your community- this could be the community council area or the area generally felt to belong to your community.

The questionnaire can be sent by post with households returning the form in a FREEPOST envelope or to return boxes in the local shop, pub, school or church. Alternatively the questionnaire could be delivered by community members and either returned as above or picked up by community members two weeks later. The method used will depend on how confidential the questions asked in the questionnaire are. Where you are asking questions about income you may want to use a postal method for the returns and get help from the Rural Housing Service to collate and analyse the responses. This can give people surveyed confidence about the confidentiality of the survey and help generate a good response rate and genuine answers.

An example of a Housing Needs Survey can be found to download below.

Going Door to Door

An alternative to a postal survey would be to conduct a face to face survey with each household in the community. This can be effective in small communities and where there are a number of volunteers to undertake the survey. Issues regarding confidentiality however may mean this method is unsuitable. Where an outside orgnisation like the Rural Housing Service is involved they may be able to undertake this kind of survey in a small community

The RHS undertook this kind of survey on the Isle of Gigha


Where there is obviously cases of housing need and homelessness, such as caravan dwellers or families living c/o, it may only be necessary to undertake a survey of people already identified- either by post or face to face. If this type of survey is chosen it is important to ensure that the whole community knows that it is happening so households with less obvious housing needs have a chance to put themselves forward.

Housing Surgery

These are pre-publicised drop-in sessions where people with housing needs, those just looking to explore different options or people looking for grants information can meet with the Rural Housing Service or similar organisation. At the meeting they will be provided with advice and the number and range of enquiries received during the surgery provides useful data to measure local housing needs and demands.

Waiting List Information

As well as undertaking research on local housing needs it is worthwhile also gathering information from local housing providers about demand for their housing. This can be the local council or housing association waiting list – if this is low find out when the last council house was let . When the Rural Housing Service undertook a housing needs survey on Colonsay there was a small waiting list for the few council houses on the island, this was not because there was low demand but because the last council let had been 14 years before so local people didn’t think it was worthwhile being on the list

Private Estates

Private estates can also provide information on the level of demand for their housing.

As well as looking at housing need it is also crucial to gather evidence on local house prices and the local housing market to demonstrate there is a lack of local affordable housing.

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