Pillar 4 of 6
People and Operations
Support your staff and volunteers, build skills and wellbeing, and get your internal procedures working well.
What this pillar covers
Your people — staff, volunteers and board members — are your greatest asset. This section brings together practical resources for recruiting and managing volunteers, supporting staff wellbeing, managing collaboration and partnership, and building an organisational culture where everyone can do their best work.
Volunteers and volunteering
- Volunteer Scotland tips and templatesComprehensive resources on recruitment, role descriptions, matching, induction, support, expenses, training and recognition.
- Disclosure and PVG checksGuidance on protecting vulnerable groups (children, young people and protected adults); Volunteer Development Scotland provides sector support.
- Member Support AdvisorTalk to your advisor about developing a volunteer policy for your trust.
Partnership, collaboration and working together
- Improvement ServiceResources and support on collaboration, partnership working and shared approaches across the public and community sectors.
Staff support and wellbeing
- DTAS Organisational WellbeingSupport to build a healthier workplace culture and look after your team through pressure and change, included with your DTAS membership.
- AcasFree impartial advice on employment rights, contracts, managing performance and resolving workplace disputes.
- Working FamiliesSupport on flexible working, work-life balance and family-friendly policies.
- Working Health Services ScotlandFree, confidential occupational health support from Healthy Working Lives to help staff stay in or return to work.
Skills development
- DTAS Learning and DevelopmentTraining and mentoring opportunities designed for development trust boards, staff and volunteers.
- SCVO training and eventsSector-wide learning on governance, leadership, finance, digital skills and more.
Included with your membership
Provisional and Full Members can access HR advice and member discounts on selected services. See what’s included.
Not sure where to start, or want to talk something through? Your Member Support Advisor can help you find the right resource or just be a sounding board.